PrivacyPrivacy Policy
Our Privacy Policy
Gold Kings Investment is committed to safeguarding your personal information. This policy explains how we collect, process, store, and protect your data in accordance with applicable financial privacy laws and international best practices.
01. Who We Are
Gold Kings Investment Inc (“Gold Kings”, “we”, “us”, or “our”) is a regulated gold investment and asset management firm headquartered at 550 South Hope Street, Suite 2100
Los Angeles, CA 90071. We are duly licensed under applicable financial services legislation to provide investment advisory, gold trading, and portfolio management services.
This Privacy Policy applies to all clients, prospective investors, website visitors, and any individual whose personal data is processed by Gold Kings Investment in connection with our services, platforms, and operations.
Data Controller Gold Kings Investment Inc is the data controller responsible for your personal information. Where we engage third-party processors, we ensure appropriate data processing agreements are in place.
02. Data We Collect
In the course of providing investment services and operating our platforms, we collect the following categories of personal data:
Full name, date of birth, nationality, government-issued ID numbers, passport copies, and photographs for KYC (Know Your Customer) compliance.
Residential and business addresses, email addresses, telephone numbers, and emergency contact details.
Bank account details, source of funds declarations, net worth assessments, investment history, transaction records, gold holdings, and portfolio valuations.
Politically Exposed Person (PEP) status, sanctions screening results, beneficial ownership declarations, and enhanced due diligence documentation.
IP addresses, browser type, device identifiers, login timestamps, pages visited, session durations, and clickstream data from our website and client portal.
Records of correspondence with our advisors, call recordings (where legally permitted), email history, and client service interaction logs.
We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted data to us, please contact us immediately.
03. How We Use Your Data
We use your personal data for the following purposes:
- Account Onboarding & KYC Verification — To verify your identity, conduct AML (Anti-Money Laundering) checks, and satisfy our regulatory obligations before opening an investment account.
- Service Delivery — To execute gold purchase and sale transactions, manage your portfolio, and provide investment advisory services tailored to your financial profile.
- Regulatory Compliance — To meet obligations under applicable financial services, tax reporting, and anti-financial-crime legislation, including FATCA, CRS, and local regulatory requirements.
- Risk Management — To assess and manage credit, operational, and market risks associated with your account and investment activity.
- Client Communications — To send account statements, trade confirmations, market updates, and important notices regarding your investments.
- Marketing & Research — Where you have provided consent, to share relevant investment opportunities, gold market reports, and updates about our services.
- Platform Security & Fraud Prevention — To detect, investigate, and prevent unauthorized access, fraudulent transactions, and other security incidents.
- Legal & Dispute Resolution — To establish, exercise, or defend legal claims arising from our services or your account.
04. Legal Basis for Processing
We process your personal data only where we have a lawful basis to do so. The following table sets out the legal grounds we rely upon:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to open, operate, and service your investment account, including executing transactions and generating statements. |
| Legal Obligation | Processing necessary to comply with AML, KYC, tax reporting, and other financial regulatory requirements imposed on licensed investment firms. |
| Legitimate Interests | Fraud detection, cybersecurity monitoring, business analytics, and improving our services — where these interests are not overridden by your rights. |
| Consent | Marketing communications, non-essential cookies, and any processing for which we have sought and received your explicit permission. You may withdraw consent at any time. |
| Vital Interests | In rare circumstances where processing is necessary to protect life or prevent serious harm. |
05. Sharing & Disclosure
Gold Kings Investment does not sell, rent, or trade your personal data. We may share your information with the following categories of recipients only where necessary and under appropriate safeguards:
- Regulatory & Government Authorities — Financial market regulators, tax authorities, law enforcement, and anti-financial-crime bodies as required by law, including mandatory reporting under AML regulations.
- Custodians & Vault Operators — Certified gold custodians and secure vault operators engaged to physically store bullion assets held on your behalf.
- Banking & Payment Partners — Licensed banking institutions and payment processors facilitating the movement of funds in connection with your investment transactions.
- Auditors & Legal Advisors — External auditors, legal counsel, and compliance consultants engaged to ensure our firm’s regulatory and operational integrity.
- Technology Service Providers — Cloud infrastructure providers, cybersecurity firms, and platform vendors who process data on our behalf under strict contractual data processing agreements.
- Corporate Transactions — In the event of a merger, acquisition, or business restructuring, your data may be disclosed to relevant parties subject to equivalent confidentiality obligations.
06. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Policy and to meet our legal and regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| KYC / Identity Documents | 7 years after account closure | AML Regulatory Obligation |
| Transaction Records | 10 years after transaction date | Tax & Financial Regulation |
| Client Communications | 5 years after last interaction | Contractual / Legal Claims |
| Marketing Preferences | Until consent is withdrawn | Consent |
| Website Usage Data | 13 months from collection | Legitimate Interests |
| Call Recordings | 3 years from recording date | Regulatory / Dispute Resolution |
After the applicable retention period, data is securely and permanently deleted or anonymised in accordance with our Data Destruction Policy.
07. Security of Your Information
Gold Kings Investment implements comprehensive, multi-layered security measures to protect your personal and financial data against unauthorized access, disclosure, alteration, or destruction.
- Encryption — All data in transit is protected using TLS 1.3 encryption. Sensitive data at rest is encrypted using AES-256 standards.
- Access Controls — Strict role-based access controls (RBAC) ensure that only authorized personnel can access client data, governed by the principle of least privilege.
- Multi-Factor Authentication (MFA) — MFA is enforced for all staff accessing internal systems and is available to clients on the investor portal.
- Penetration Testing & Audits — Our systems undergo regular independent security assessments, vulnerability scans, and penetration tests.
- Incident Response — We maintain a documented data breach response plan. In the event of a breach likely to affect your rights, we will notify you and the relevant regulatory authority within the timeframes prescribed by law.
- Staff Training — All employees handling personal data receive mandatory data protection and information security training on an annual basis.
While we employ industry-leading safeguards, no system can guarantee absolute security. We encourage you to maintain the confidentiality of your account credentials and to contact us immediately if you suspect any unauthorized activity.
08. Your Rights
Subject to applicable law, you have the following rights regarding your personal data. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 11.
Right to Access
Request a copy of the personal data we hold about you, along with information on how it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold about you without undue delay.
Right to Erasure
Request deletion of your data where there is no compelling legal or regulatory reason to retain it.
Right to Restriction
Request that we restrict processing of your data while a dispute is resolved or a complaint is being investigated.
Data Portability
Receive your data in a structured, machine-readable format and transfer it to another service provider.
Right to Object
Object to processing based on legitimate interests or direct marketing at any time, including profiling.
09. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, measure site performance, and — where you have consented — deliver relevant content. We use the following types of cookies:
- Strictly Necessary Cookies — Essential for the secure operation of our website, including session management and fraud prevention. These cannot be disabled.
- Performance & Analytics Cookies — Collect anonymised data on how visitors interact with our site, helping us improve performance and usability. Enabled only with your consent.
- Functional Cookies — Remember your preferences such as language settings and login state for a smoother experience.
- Marketing Cookies — Used, with your consent, to track visits across platforms and present relevant content about gold investment opportunities.
You may manage or withdraw cookie consent at any time via your browser settings or our Cookie Preference Centre accessible at the bottom of every page. Note that disabling certain cookies may affect the functionality of our client portal.
10. International Data Transfers
Gold Kings Investment may transfer your personal data to service providers, custodians, or regulatory bodies located outside of Cameroon. Where such transfers occur, we ensure that appropriate safeguards are in place to maintain the protection of your data, including:
- Standard Contractual Clauses (SCCs) approved by relevant data protection authorities;
- Transfers to countries deemed to provide an adequate level of data protection by applicable regulatory frameworks;
- Binding corporate rules where transfers occur within a group of companies;
- Your explicit consent, where required and appropriate.
You may request information about the specific safeguards applied to any international transfer of your data by contacting our Data Protection Officer.
11. Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how we handle your personal data, please contact our dedicated Data Protection Officer:
privacy@goldkingsinvestments.com
550 South Hope Street, Suite 2100
Los Angeles, CA 90071
+1 (213) 304-1672
Monday – Friday, 08:00 – 17:00
Strictly confidential line
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. We will always endeavour to resolve concerns directly before you escalate to a regulatory body.